Tintri is a enterprise storage company that specializes in hybrid and all-flash arrays. Tintri offers three server virtualization softwares—“VMstore” manages single system, “Tintri Global Center” manages multiple systems and "Tintri Analytics" machine learning can predict up to 18 months of storage behavior for every system.
Multiple Storage Systems Upgrade
Lead UX / UI Designer
Data Center Sr. Manager
34 Years Old
Maintains large virtualized infrastructure that scale across multiple hypervisors that consists of thousands of object storage such as virtual machines and databases
Monitors and manages the systems daily to make sure it's in great health
Data Center Assistant
22 Years Old
Recent college grad and her manager doesn’t want her to manage the company’s data center yet
Monitors the activity of her company's systems daily to ensure everything is running smoothly
37 Years Old
Develops account acquisition strategy and execute channel sales campaigns to break into new accounts and expand existing ones
To attract sales, he presents and demonstrates Tintri's solution to customers
29 Years Old
Helps customers troubleshoot
- Experiences multiple customers in queue
The user has to upgrade one storage system at a time
This process is time consuming if the user has more than 1 storage system to upgrade
A majority of Tintri’s enterprise clients has more than 1 storage systems
Deploy centralized upgrade of multiple storage systems across data centers without disruption
Automated and requires no storage expertise
Some Questions for Users
What do you like about the current upgrade process? Why?
What do you dislike about the current upgrade process? Why?
What do you want to improve? Why?
Some Questions for Backend Engineers
What are the criterias for upgrade?
What will cause upgrade to fail?
Can the user cancel the task?
What are the top 5 most important data?
Can IT administrator assistant perform upgrade?
• A collaborative effort with two other UX designers
• We leveraged Material Design framework, AG grid for tables and designed new components for new use cases
• The frameworks must be in Angular JS
Created a couple of low fidelity wireframes
Conducted a quick usability test with 5 users to see which concept they prefer
Shared user's feedback with engineers and product manager