Confetti

Experienced Product/UX designer. Ability to generate and drive innovative design solutions from initial concept through product launch. Worked extremely well in high stress and challenging environments, with an exceptional ability to meet demanding and tight deadlines. Adept at creating user centered design with thoughtful interactions and impactful visuals for web and mobile. Exceptional interpersonal skills and ability to incorporate-rate the desires of the client through providing superior design solutions.

Skills

 

Sketch, Figma, Balsamiq, Omnigraffle, Adobe Illustrator, Adobe Photoshop, Adobe Indesign, Quark Express, Microsoft Word, PowerPoint, Keynote, HTML, CSS, J Query, Specctre, and Brackets. I am also skillful in photography, painting, illustration, and prepress.

 

 

Experience

MARCH 2017–JULY 2020

Tintri​​ • Senior UX Designer

  • Took ownership of enterprise SaaS product user experience for system management across a cluster of storage appliances and hypervisors that is used daily by IT Administrators—crafted experiences for FIPS 140-2, multiple systems upgrade, system settings, VM-aware and server/data virtualization features
     

  • Created documentation, prep digital files and assets for UI engineers
     

  • Collaborated with Product Managers, Designers, Engineers and QA to deliver new product features
     

  • Iterated on design through reviews, usability, A/B and beta testing
     

  • Maintained and updated pattern library

DECEMBER 2012–PRESENT

Grey Matter Marketing, Altice, Comrade, The Healing App • Contract UX/UI Designer

  • Create user stories, personas, wireframes, flows, mockups and led all aspects of the product design process for consumer and saas applications on tablet, web, Android and IOS devices.
     

  • Solve use cases and multi-scenario problems
     

  • Design logos, business cards, email, icons, social media, responsive websites and web banners
     

  • Prep digital files for web development team
     

  • Define and maintain a consistent style guide and pattern library
     

  • Front-end web development

SEPTEMBER 2016–MARCH 2017

Simplee • Contract Product Designer

  • Established and managed the design process for a team of 5 Product and Implementation Managers
     

  • Designed the user experience, interaction, interface, patterns and style guide for Simplee’s suite of financial technology SAAS products—Simplee Estimate and Simplee Pay (front and backend softwares)
     

  • Collaborated with Product Managers and major stakeholders to create effective solutions for new features and refinement of existing ones
     

  • Collaborated with Full Stack Engineers and QA to ensure each product feature is bug free and ready for release
     

  • Prepped digital files and assets for web development
     

  • Conducted usability test and iterate on user’s feedback
     

  • Created a pattern library with ADA standard

SEPTEMBER 2015–SEPTEMBER 2016

Callida Energy • UX/UI Design Lead

  • Collaborated with Founder to create the mobile user and interactive experience for Callida Energy's Occupant Comfort Tracking app
     

  • Created visual design deliverables for entire project
     

  • Prepared digital files and communicated with developer to ensure a seamless development process

 

 

MAY 2015–JUNE 2015

Wikia • Contract Visual Designer

  • Redesigned 200+ icons and ads for iPhone, Android, desktop, GooglePlay and AppStore
     

  • Collaborated with Product Manager of Mobile Apps to explore new products and improve overall User Experience and increase user acquisition. 
     

  • Explored UI possibilities for “Discussion” (Wikia’s social network platform) with User Experience Design team
     

  • Created assets for Comic Con with Art Director

FEBRUARY 2015–MAY 2015

Ebates • Contract UX/UI/Visual Designer

  • Generated use cases, personas, mockups, and collaborated with Head of Product and Creative Director in all aspects of the UX/UI design process.
     

  • Designed promotional and merchant banners.
     

  • Prepped digital files for web development.

APRIL 2000–APRIL 2004

Nature Immunology (Nature Publishing Group) • Production Editor

  • Managed the production process from submitted manuscripts to printed magazine
     

  • Checked digital files of manuscripts for proper format and resolution for both text and images
     

  • Cleaned text documents in Microsoft Word before formatting and laid out journal with Quark Express
     

  • Liaison between research authors, editors and copy editor to make sure all parties were meeting their deadlines during proofing stage
     

  • Managed editorial’s and author’s corrections throughout proofing stage
     

  • Illustrated scientific diagrams with Adobe Illustrator from research author’s sketches

 

Education

Austin Community College

Credited courses in UX Design and Mathematics

New York University

Bachelor of Science in Communication Studies with a Specialization in Marketing

©copyright 2020 by Jaymee Luu